We provide full-service for all your property needs, Residential Buying-Selling and Comprehensive Property management Solutions that have been created by industry experts.

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Our Story

We Hero Estate Agents specialise in Real Estate Sales and Property Management. Delivering superior solutions.

Operating to meet your goals is our key priority. We have a team of talented, highly engaged, and supported Real Estate Professionals, who are driven to help achieve your property goals today and in the future.


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Our Services

We provide full-Service for all your Property needs, Residential Buying -Selling and Comprehensive Property Mangement Solutions that have been created by industry experts.

Marketing

It is extremely important that the marketing of your property is done in the right way effectively using all available mediums to attract the right tenants. We find the most effective method of marketing property.

Selecting Your Tenant

Prime Residential Property Management will take the time to meet your prospective tenants at the property and show them through personally. We will carry out open for inspections as well as private appointments.

Property Maintenance

Prime Residential Property Management only use only qualified, trusted tradespeople who offer a fast a reasonable service. The invoice will be sent to you with our landlord statement via your online portal.

Managing Late Rent Payments

Unfortunately, despite every endeavour some tenants occasionally fall into rent arrears. At Prime Residential Property Management, we do not tolerate rental arrears; we understand most landlords have financial commitments that need to be met on a regular basis.

Routine Inspections

Routine Inspections are conducted on a six monthly basis to ensure your rental property is being maintained. A detailed report along with a list of any maintenance issues or tenant requests for your perusal which will also be made available on your landlord portal. Landlords are welcome to come to Routine Inspections too once a year.

Lease Renewals

We will review your tenancy agreement at least three (3) months prior to its expiration date and review rental amount. You will be notified in writing of our recommendations in relation to a rental increase and new lease based on our knowledge of the local market and area.

Buying

Looking to buy a property in Brisbane?
Let us do the work & find the best property for you.

Selling

Looking to know how much is your property worth?
Let us do the market appraisal and bring best value for you.

RENTING

When it comes to your investment, you need someone who knows the game inside and out. Work with the HERO team that has a clear goal – protecting your investment and getting you the best return.

It’s easy to switch to HERO

Tired of your property manager not being accountable? Switch your property management to Hero today and enjoy a superior level of service. By just signing our authority, we take care of the rest – including contacting your current property manager. Enjoy the extra free time by switching your property to us today!


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Our Service Guarantee

Hero Estate Agents ensure that you will receive the best property management service possible so we are backing ourselves…

Wealth Creation

We guarantee to assist with your wealth creation… what does this mean? Having an investment property is not simply about collecting the rental from the tenants.

As an investor it is important to ensure that your property is assisting you to create wealth for you and your family.

We will assist you in creating wealth in any way possible, whether that be by added some value onto your property by a small renovation or extension and project managing this for you or simply reviewing your loan to ensure you are getting the cheapest interest rate on the market.

Honest and Transparent Service

We will always offer you honest, open and transparent property management services.

We offer you as a landlord access to an owner portal for you to fully be able to see everything that is happening with your property including how much rental is being held in your account, all your documents including lease agreements and inspection reports and maintenance orders and pending jobs.

This allows you full disclosure with everything that is occurring within your investment property so there are no surprises and no secrets.

Access to the business owner at all times

You will always have access to the business owner. Prime Residential is owned and managed by Melissa Hickson- our passionate property management director.

As a landlord you will always have access to Melissa to answer any queries or concerns you may have regarding your property, or just to have a chat and catch up if you prefer!

Calls and Emails Returned within 24 hours

All calls and emails will be returned within 24 business hours.

Yes that is right, no more wondering if your agent will call you back or when they will ring you.

We will ensure that your calls and emails are returned as soon as possible of course but we guarantee within 24 business hours!

Inspections, Lease Reviews and Lease Renewals on time

Your inspections, lease renewals and rental reviews will be done on time, every time.

This forms part of a normal property management service provided to you by any agent although almost all of our competitors do not guarantee they will be done on time!

This could cost you thousands of dollars if the tenants are not looking after your property well and the job is not being done correctly!

We guarantee that all inspections will be done within the month they are due and all lease renewals and rental reviews will be done a minimum of 60 days prior to the lease agreement expiring! 

Our Reviews

SELLER REVIEWS

The best representation one could get The team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were turned around very fast. Answers were clear and where necessary detailed enough for us to make informed decisions quickly. Especially Mukesh, who went out of his way to help us find us the best buyer for the best price. I th ask the whole team and Mukesh for their efforts and wish them the best of luck for their future endeavours.

Verified by RateMyAgent

Good at understanding the real estate requirements and achieving the goals.

Professional, honest and transparent in dealing with us for selling our property.

Verified by RateMyAgent

Honest, diligent, trustworthy, hardworking and a kind hearted person.

I have known Mukesh for a while now, he is a pretty good listener, tries to understand your
requirements and guides appropriately. Mukesh did an excellent job in getting our property out there, provided regular updates, and did oversee the entire process until it transitioned out smoothly. Mukesh was open and honest with our property matters, and was transparent throughout the dealing.

Thanks for your help mate!

Verified by RateMyAgent

BUYER REVIEWS

Nice local agent

Mukesh is a very nice agent who lives locally. I would recommend him to anyone I know. 

Verified by RateMyAgent

Experience with Mukesh Dubey.

Mukesh is excellent in dealing with buyers, he is polite and can explain every aspect of purchasing properties. We had good experience working with him.

Verified by RateMyAgent

GOOGLE REVIEWS

Mukesh gave lot of information regarding investment properties.

He is very transparent and best in real estate.

Interstate Investor

Met with Mukesh and I am so impressed with his professionalism and knowledge, Will highly recommend Mukesh Dubey real estate agent to anyone buying or selling in Redbank area.

Bruce Watson

Who We Help

Landlords

We pride ourselves on our excellent customer service and communication ensuring your property is managed as if it was our own. We offer a money back guarantee ensuring you are always satisfied.


How we help our landlords

Tenants

In addition to landlords, our tenants are our valued clients – our business would not be possible with them. Every tenant is treated with respect ensuring issues are resolved promptly.


How we help our tenants

Referral Partners

Looking for a property manager to join your team? Partnering with us will ensure that your network will be treated with the utmost care with effective communication to you and your client.


How we help our referral partners

How We Work

YOU SIGN WITH HERO

Hit us up with your questions and requirements, and we will create a property management strategy that suits your needs.

WE NOTIFY YOUR PROPERTY MANAGER

No awkward conversations here our HERO team will notify your current property manager and schedule the handover.

WE COMPLETES HANDOVER

Sit back and relax – We will contact the existing property manager and arrange for a seamless transfer of the property to Hero Estate Agents.

Our Team

MUKESH DUBEY

Mukesh Dubey

Director / Principal

Mukesh Dubey is someone who believes in himself and has a growing loyal client base that has benefited from his wealth of experience in service-based industries over the last 14 years.

He has owned several local businesses like Fuel Stations & Food franchisees as well as giving back to his local community through many not- for-profit organisations in Queensland with his knowledge and time.

He has the ability to converse and to drive sales results, using savvy negotiating skills with focus on personal performance improvement and leadership.

Mukesh Dubey leads, trains and motivates his team by sharing his knowledge and providing supportive guidance to be customer focused and results driven.

He will ensure an efficient complete Service accompanied with exceptional loyalty,along with industry leading advertising and marketing systems and a commitment to negotiating the best possible results, and for this Mukesh is an obvious choice when listing your property.

Having lived locally and with a genuine passion for the area

and community & Through his own experience as a renovator & homeowner,

Mukesh was inspired to become part of the Real estate industry to provide a stress-free approach to property buying and Selling or renting for the local community.

Mukesh is known for his vivacious and magnetic personality, his honesty, kindness and integrity.

He currently specialises in Brisbane western suburbs.

Mukesh will go above and beyond, to provide. His clients the special attention they expect from a professional. He is the father of 2 gorgeous girls.

Mukesh is a Proud member of the Greater Springfield region and Founder of Greater Springfield Indian Association INC. He is also known as Cashy by his nickname.

To ensure your property is in the hands of a down to earth agent with an award-winning team at his hands.

CALL MUKESH DUBEY TODAY !
0430 546 255


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Shaeed Mohammed

Shaeed Mohammed

Sales Manager

Shaeed is highly motivated, capable, committed, and flexible in his pursuit of helping clients find the best deals.

He demonstrate great attention to detail and persistence in obtaining the best possible price when selling a property and negotiates expertly when a house is to be purchased. His focus is to make his clients feel comfortable in asking as many questions as they need to.

Being devoted to providing an extraordinary level of service, it is obvious that the interests of his clients come first for him.

His years of experience in the industry have helped him forge successful working relationships with all individuals he has assisted.

He has finely honed negotiation skills and the capacity to inspire confidence in others.

Shaeed wants to become the go-to guy for his clients and for that he makes sure that their expectations are always met.

He was a passionate Bank manager and he is a great sales personality agent, So, if you are planning to buy or sell, reach out to Shaeed Mohammed today! — Heroestate


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Contact Us

0430 546 255 | 07 3444 1706



admin@heroestateagenst.com.au

PO BOX 4839 Springfield Central, QLD 4300
400 Logan Road, Stones Corner QLD 4120

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